SHIPPING POLICY

At Hush Ceramic Toys, we are committed to delivering your orders quickly, discreetly, and securely. Please review our shipping policy below:

 

Shipping Within the UK

• Enjoy free standard shipping on orders over £50. For orders under £50, shipping is just £3.99.

• Packages are shipped in plain, discreet packaging to protect your privacy.

 

International Shipping

• Flat Rate: A flat shipping fee of £15 applies to all orders outside the UK.

• Delivery times vary depending on the destination but typically range from 5-10 business days.

• Please note: International customers are responsible for any customs fees, duties, or taxes imposed by their country.

 

Processing Times

• Standard Orders: Orders will take up to 2 business days to process before shipping.

• Custom Orders: Custom-made items require a minimum of 4 weeks for crafting before shipping. Please plan accordingly when placing custom orders.

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Discreet Packaging

All orders are shipped in plain packaging with no branding or indication of the contents to ensure your privacy.

Shipping Issues

• While we strive to ensure smooth delivery, we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.

• If your order is lost or damaged during transit, please contact us for assistance.

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Thank you for choosing Hush Ceramic Toys. If you have any questions about our shipping policy, feel free to get in touch!